Magic Mug

UAE:

• Orders delivered within 2-4 working days.
• Tracking details provided via email upon shipment.
• FREE UAE delivery on orders AED 150 & above.
• Express delivery options available.
• Contact us for rush delivery requests.
• Pickup available at our JLT Dubai office for faster service.

GCC:

• Orders delivered within 3-6 working days.
• Tracking details provided via email upon shipment.

International:

• Orders delivered within 4-7 working days.
• Tracking details provided via email upon shipment.

Returns:

• If there's an error on our part (e.g., misprint or quality issue), we offer a full refund or replacement.
• To initiate a return due to a material flaw or design issue, email us within 48 hours of receiving the product at [email protected] with a digital image and order number.
• We'll verify the issue and arrange a free pick-up for faulty items. If the fault can't be verified via email, the item may need to be returned (customer pays shipping).
• Refunds are processed through the original payment method.
• Items must be unwashed and unused for exchanges or refunds.